ILS logo - shapes of red, blue, and yellow Franchise Operations

We partner with franchisors to design and deliver training that ensures all customers can consistently have the same positive experience at any location.

The design of our franchise training involves working with your subject matter experts and customizing content to your environment. We develop cohesive and consistent training programs that prepare franchise employees to be professional brand ambassadors. And, we help franchise teams accelerate sales and deliver positive customer experiences.

Our franchise training can build awareness of your organization's heritage, brand core values, culture and brand promise. And, it can involve ongoing training of product and service knowledge, systems, processes, soft skills, desired behaviours and best practices so that franchisee team members are always prepared to do their jobs well.

Our Learning Management services are available to enable deployment of nationwide training in both official languages. And, our Support Services can augment your existing training administration resources on an as-needed basis.


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