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is headed by Brenda and Sophie.
Sharing more than 13 years of experience, their exceptional, multilingual customer service skills ensure
our clients always receive friendly, helpful service. Detail-oriented and
meticulous, they see to the immediate and ongoing daily needs of our clients.
In addition to providing customer service support, they help sustain many of
our initiatives, coordinating numerous programs, preparing manuals, and managing
the many details that ensure the daily administrative needs of ILS and our
clients are met.
is led by Oana and Susan, and includes the
versatile talents of Vivian and Mike. This team develops training
manuals, in-person training, and online courses, among other materials. Collectively,
they hold multiple degrees and diplomas, including three Master's degrees and a diverse range of teaching,
multimedia, and web technology diplomas. Their extensive business experience and academic
discipline drive them to logical, process-oriented results. Numerous writing awards
and publications speak to their ability to produce creative, accessible content,
while their practical experiences managing a national tutoring centre and training
adults with diverse backgrounds and skills highlight their ability to work “in the trenches.”
features the instructional talents of Tom D., Denis,
Darren, and Richard D. Bringing a list of tangible accomplishments and
hands-on experience in the private sector with them, our training consultants
balance the theoretical with the practical for a holistic approach that speaks
to the real-world situations your employees face daily on the job. From developing
and reviewing training materials to delivering training and evaluating employee
progress, our team offers everything you need for customized training.
is led by Marnie and supported by strong leaders and experts from each of the teams. Their many duties include managing projects, putting
together financial budgets, optimizing business solutions, and writing proposals.
Together, they hold extensive experience in both the public and private sectors,
which has translated into a comprehensive knowledge of business management and infrastructure.
Through their meticulous attention, strong
writing skills, and keen sense of business systems development, they bring thoroughness
and a versatile aptitude to every project.
driven by
Gerry and Richard S., represents the flexibility and vigour of ILS. No
issue is too great, no problem is too large. Each possesses a deep knowledge
of several industries, complimenting one another with specializations in IT,
motive power, and training. Together, they have directed, chaired, or managed
numerous departments and companies, possessing more than four decades of experience in
training design, delivery, and management.
This experience, coupled with their business infrastructure
development skills, provide our Sales team with the keen ability to
align training outcomes with corporate goals and deliver outstanding solutions
to our customers.
overseen by Wayne and also lead by
Inna, includes the dynamic talents of Steve, Tom, and Patricia, as well as a
number of contractors as required. In addition, Roger supports the
team with rigorous Quality Assurance. This diverse group of programmers holds
a wide range of experience in technological applications from government
projects to databases, technical architecture, website design, flash
programming, rocket science, and much more. Through their comprehensive
experience and ongoing training in new and emerging technologies, our
Application Development team delivers progressive applications on time,
every time.
features Carrie, Tanya, and Elliot.
With extensive experience in accounting, management, IT management, and
business consulting, each member of this team brings accounting and business
consulting expertise to every undertaking. Ranging in experience from multiple
accounting designations to owning and running a successful IT business, the Admin
Team enhances every project with thorough knowledge of logistics and practical
business solutions.
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