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At ILS, we believe that effective corporate training and development programs must go beyond energizing the learners – they must also result in measurable returns on your training investment through improvements in organizational performance and productivity.
With demonstrated success for over two decades, the ILS process for training development and implementation has been proven to cost-effectively maximize the knowledge, effectiveness and performance of corporate teams.
Using a consistent, seven step process, we begin by working with you to identify where you will receive the most benefit in your training and development needs, and then conclude with concrete measurements that demonstrate real learning is taking place. The seven steps allow you to directly chart the progress and measure, in an empirical fashion, the effectiveness of your training and development program, That's A Real Learning Experience guarantee.
The ILS Seven Step Process consists of; Research, Conclusions, Design, Develop, Pilot, Deliver,and Evaluate.
The ILS Process
Research
At ILS, we believe that before the first trainee either logs into an e-Learning portal or steps into a classroom that we need to work extensively with you to discover,"What training is required?"
This question may appear obvious; however it is a critical step that assesses the current state of your teams, along with their learning needs. The time taken to perform this needs analysis will maximize the benefit of your training and development program. During this research phase we work with you to explore:
- What is the current state, or benchmarks, that you are trying to improve or achieve?
- What existing behaviors, competencies, performance goals, or skill levels need to be enhanced or changed?
- What learning paths or improvements align with your strategic vision and goals?
- What methods of learning or training delivery are going to best address your current and possible future needs - online e-Learning via a branded online ‘university’, facilitated training or distance education? Or, is a blended learning approach most appropriate?
- What possible subject matter experts (SME) or instructor skills will be required?
- What key metrics, measurements and controls will be used to monitor and evaluate your training management initiative?
- Does your existing learning portfolio have the flexibility for new requirements?
- What training and learning events or schedules meet your needs within your timeframe and your budget?
- Will your training and development program require marketing or incentive and reward support?
- Will you require assistance or support in training administration?
- What evaluation and reporting tools best suit your business needs?
This research and analysis step ensures that your training solution meets your unique talent management needs.
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Conclusions
Once we have worked with you to identify your training needs, the planning begins.
Step Two of the ILS Process involves working with you to identify and confirm the learning objectives, the optimal instructional approach, and the creative and instructional design elements. When done well, this planning ensure that your talent improvement and management goals are well-addressed by a targeted framework of delivery methodologies, presentation techniques, and course evaluation and reporting plans.
During this planning stage, we work with you to help identify;
- What skills or learning do we need to see your learners demonstrate that they are unable to do now?
- What knowledge and skills are individuals required to learn to enable successful performance of tasks?
- What is the required resource allocation for design, development, pilot, revision, implementation and evaluation?
- What training delivery methods, training locations, frequency, tools, and evaluation criteria are necessary to communicate information to the learner?
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Design
Once the research and planning outcomes are in place, we then work with you to create the instructional design elements. Working to maximize the appeal, efficiency and effectiveness of your training solution, this is the step in which we propose the delivery methodology and elements of your total training and development experience
At this stage, ILS will identify and propose the instructional materials, outputs and learning content that will be developed for your preferred training delivery methodology – be it online training, facilitated classroom delivery or a blended learning approach
Our creative team can also identify potential image or media assets that allow the design elements to look like you; we can mirror the look, the feel, and texture of your curriculum so that every output seamlessly aligns with your distinctive image and brand. Be it online training web pages / e-learn modules, training binders, job aids, student resources and marketing materials, we can apply your branding.
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Develop
With all the information from "Conclusions" and the design parameters established, development of all the courseware, evaluation tools and promotional materials can now begin. Content writing and the development of any supplemental graphics, media, video and audio are done with your objectives and priorities always top-of-mind.
Depending on the delivery methodologies chosen, development can include:
- Student handbooks and reference guides
- Activity workbooks and exercise books
- Trainer guides
- Program binders and training hand-outs
- Presentations, including custom animation
- Job-aids / tools
- Storyboards
- Evaluation tools
- Learning Management System (LMS) support / related web pages
- Audio and media production
- Train-the-Trainer curricula
- Translation
In consultation with you, draft courseware is reviewed and if necessary adjusted. Final editions are then prepared for validation.
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Pilot
Before final course delivery, ILS closely works with you to validate in a controlled environment all of the developed materials and processes.
With a facilitated training methodology, this can be a "dry run"undertaken with the trainer, trainees and experts in the class with the purpose of experiencing and fine-tuning the overall package delivery.
When the development output is an online training / e-Learning program, the pilot and testing can be a limited availability roll-out, again for a final review to validate and fine-tune all of the training elements.
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Deliver
Once validation is complete, your training delivery begins in earnest.
Final production and distribution of training materials and other in-class course resources is completed. Marketing messages to announce training events and online module launches are delivered on your behalf.
On the training administration side, we conduct course registrations, evaluations, progress reports, training participation reports and any other support and reporting functions you require.
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Evaluate
Having identified the measures and controls required to best monitor and evaluate your training program, we work with you to chart and analyze the progress and metrics in an empirical fashion. We determine the effectiveness of the training at reaching your goals.
The ILS process has been successful because it is based on partnership, awareness, and action. We work together with you, our customer to discover ways to make the most of the opportunities that are available. We help you improve, get there quicker, more intelligently, and more productively – all the while sharing our source of past experience and achievements.
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